About
Highly motivated and detail-oriented professional with 8 years of experience in sales and marketing support, specializing in operational efficiency, customer relations, and data management. Adept at coordinating complex projects, optimizing inventory, and leveraging CRM systems to drive business development and revenue growth. Seeking to apply a strong foundation in Applied Business Management and Project Management to a dynamic role focused on strategic support and process improvement.
Work
HellermannTyton South Africa
|Sales & Marketing Support
Sandton, South Africa, South Africa
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Summary
Provided comprehensive sales and marketing support, optimizing operational workflows and enhancing customer engagement for a leading manufacturing company.
Highlights
Coordinated and organized successful basic electricity training sessions and customer functions, significantly improving client product knowledge and fostering stronger relationships.
Managed part number inventory and streamlined quotation processes, ensuring accuracy and efficiency in sales operations and credit application handling.
Maintained and updated CRM systems, customer statistics, and product databases (Embrace & Sage), enhancing data integrity and supporting strategic decision-making.
Assisted with critical financial processes including price increases and budgeting, contributing to accurate financial planning and operational cost control.
Education
Brigham Young University – Idaho
Certificate
TEFL/TESOL
Courses
TESOL101 - Introduction to TESOL
TESOL102 - TESOL Pedagogy I
TESOL103 - TESOL Pedagogy II
English Grammar for TESOL
TESOL Practice
Brigham Young University - Idaho
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Bachelor of Science
Applied Business Management
Courses
Survey of Accounting
Business Applications
Organizational Leadership
Essentials Economics
Business Finance
Brigham Young University - Idaho
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Bachelor of Science
Applied Business Management
Courses
Principles of Advanced Business Management
Supply Chain Management
International Business
Financial Management
Social Media Marketing
BYU-Pathway Worldwide - Ensign College
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Bachelor of Science
Applied Business Management
Courses
Introduction to Project Management
Quality Management
Agile Project Management
Introduction to Global Supply Chain & Operations
Advanced Project Management
BYU-Pathway Worldwide
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Bachelor of Science
Applied Business Management
Courses
Life Skills
English
Algebra
Personal Finance
Professional Skills
University Skills
Project Management
Languages
English
Skills
Project Management
Bid Management & Proposals, Project Management, Agile Project Management, Advanced Project Management, Conflict & Operations Management, Case Studies.
Business & Financial Acumen
Budgeting, Economics, Foreign Currency Customs & Excise, Business and International Trade, Financial Study, Investing and Financial Activities, Revenue and Profit Maximization Through Operations, Revenue Growth through Optimizing Pricing, Diversifying Products/Services, Data Analyst & Strategic Planner, Financial Management, Survey of Accounting, Business Finance, Essentials Economics, Business Law.
Sales & Marketing
Social Media Marketing, Customer Relations, Customer Service and Retention, Business Development, Social Media Marketing Tools Operating Systems, SEO.
Operations & Supply Chain
Quality & Supply Chain Management, Continuous Improvement, Introduction to Global Supply Chain & Operations, Part Number Inventory Management, Supply Chain Management.
Communication & Leadership
Written & Verbal Communication Skills, Presentation, Decision-Making Skills, Listening Skills, Problem Solving, Organizational Leadership, Self-Reliance Skills and Management, Human Resource Management, Effective Communication & Leadership Skills, Company-Level Strategy, Social Innovation & Entrepreneurship.
Software & Tools
SAGE, CRM System, Advanced Excel, Smart Sheets, Zoom, JD Edwards, Trello, Graphic Design Formatting, Graphic Design, Spreadsheets, MS Office, Embrace.
AI Tools
ChatGPT, Claude 3.7, DALL-E, DeepSeek, Jasper AI, MidJourney, Stable Diffusion.
Additional Skills
Lifelong Learning, Mental Health & Counseling Skills, Public and Personal Health Management, Life Skills, English, Algebra, Personal Finance, Professional Skills, University Skills, TEFL/TESOL.